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Hiring Wisely: Don't Forget That Everyone Is Replaceable

By John Hollon

The last recording by the late, great George Harrison to hit the UK pop charts was written about advice that most of us have been confronted with at one time or another: "If you don't know where you're going, any road can take you there."

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Another Take on Engagement: It's About Helping "Overwhelmed" Employees (Video)

By John Hollon

You may be tired of hearing about it, but one thing is certain: employee engagement is a critical workplace issue that just doesn't seem to go away.

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What Mark Zuckerberg Knows About the Power of Personal Recognition

By Cord Himelstein

Even though his organization is all about connecting people virtually, Facebook founder and CEO Mark Zuckerberg recently did a stellar job connecting in person when he inadvertently delivered a clinic on workplace presentations for an employee’s 10-year anniversary.

Employee Kang-Xing Jin, known as “KX” to his colleagues, was a dear friend of Zuckerberg’s in college and was one of the first employees of Facebook when it was starting up back in the early 2000s. In a post to his profile page, Zuckerberg shared a photo of the workplace presentation along with a thoughtful write-up that hit all the right notes.

Insight No. 1: You need an ice breaker

Make sure to break the ice with a humorous story that captures the employee’s character.

I met KX on our first day of class at Harvard. I had been up coding the night before, and in my exhaustion I walked into class with my shirt on inside out and backwards. KX was the only person who didn’t think it was weird. He later told me he didn’t even notice.”

Insight No. 2: Get personal, but tie it to your mission

It's great to share a personal anecdote about the person you're recognizing, but make sure to tie it back in to your organization’s mission.

KX and I ended up working on computer science and math problem sets together, and we’d go out to pizza almost every night at this place called Pinocchio’s — we called it Noch’s — in Harvard Square. We used to talk about the future and how we thought technology was going to change things… about how one day someone was going to build a community to connect the whole world. We never thought it might be us.”

Insight No. 3: Show how they impact the organization

Give some specific examples of how the employee is essential to the success of the larger organization.

KX likes to remind me that he actually graduated from college before coming out to California. Still, over the years he’s worked on almost everything we’ve built. He was on the team that built the first version of News Feed. He helped run our business and advertising services. Now he’s in charge of a big part of the Facebook app and continues to play a huge role in shaping what Facebook is today.”

Insight No. 4: Don't forget - give thanks for what they do

Don't stop before giving heartfelt and genuine thanks to this person for their overall efforts.

KX, thank you for helping me get me through those two years of college and — more importantly — for helping connect so many people. You’ve been an amazing friend and partner every step of the way.”

The power of human connections

Nailed it! Zuckerberg’s post has since garnered over 300,000 likes and has been shared over 7,000 times. While recognition methods are becoming increasingly virtual in the digital age, it’s easy to forget that good old-fashioned in-person recognition is still a thing, even at one of the techiest of all the tech companies in Silicon Valley.

And why shouldn’t it be? There is an unmistakable potency and tactile quality in a personal presentation that technology may never be able to replicate. That’s why all your digital recognition efforts should be balanced with analog, in-person efforts.

You could be like Mark Zuckerberg — make a workplace presentation, and then share the experience on social media so everyone can get in on the fun. Whatever you do, mix it up, and don’t underestimate the power of human connections.

Editor’s note: Checkster, the parent company of the Talent Insider blog, can help you hire great candidates to support your culture with the Reference Checkup tool, and can help you better evaluate candidate interviews with the Interview Checkup.

This originally appeared on the Michael C. Fina blog

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The Key to Long-Term Employee Success? It's Managing Expectations of New Hires

By Laurie Ruettimann

I have a working theory that 92 percent of an HR leader’s job is managing expectations.

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The Continuous Job Seeker: Sign of the Times, or Something Companies Can Deal With?

By John Hollon

Here's a not-so-surprising statistic that speaks volumes about the world we live in: More than one-third (37 percent) of employees are always looking for their next job opportunity, according to a global study by ManpowerGroup Solutions.

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Can You and Your Workforce Raise Your Game in the Age of Reinvention?

By Shane Cragun and Kate Sweetman

If you live each day as if it was your last, someday you’ll most certainly be right. Stay hungry. Stay foolish.” -- Steve Jobs

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A Vote For Why You Should Hire People Consistent With Your Values (Video)

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The Key to a Great Workplace Culture: Showing You Trust Your Employees

By Carol Anderson

An article titled These 10 Policies Are An Embarrassment to the HR Profession appeared in my news feed last week. Written by Liz Ryan in Forbes, I devoured the content and tweeted it to my network saying, “Right on! Absolutely! Embarrassing is a good word!

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Hiring Wisely: When It Comes to Interviews, More Is Almost Always Better

By John Hollon

One thing I've learned from many years of recruiting and hiring is that more perspectives help you make better hires.

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