Are These Really the Most Common Mistakes That Leaders Make?

     

Leadership isn't easy.

In some ways, leadership is similar to raising a child. The eventual goal is to have people who are self-sufficient and self-reliant, but the trick is knowing how much help to give along the way and when you might actually be giving too much.

I don't find LinkedIn to be a great source of management or leadership wisdom, but a recent article by Julie Winkle Giulioni dug into the most common mistakes that leaders make, and it got into this notion of giving too much help to employees as they try to find their own way.

Leaders as helicopter parents

Julie Giulioni wrote, in part:

Some leaders err by commission -- actively undertaking acts that undermine team or organizational success. Others err by omission -- failing to do something that’s necessary. But there’s another group of leaders who, with the best of intentions, may do the most damage of all. These are the leaders who err by whoa-mission. ("Whoa," as in the command riders use to pull a horse back, slow it down, or make it stop.

These well-meaning leaders make a significant mistake and ultimately thwart staff development and sub-optimize their teams in the process. As counterintuitive as it may seem, this happens not because they are doing too little but because they are doing too much.

Not unlike helicopter parents who get in the way of their children growing, learning and becoming independent, these managers who err by whoa-mission cultivate in their employees’ low self-efficacy, lack of initiative, compromised capacity and a debilitating sense of dependence -- all because they do too much.

This is an interesting concept -- leaders who do too much for their employees. But if you think of it like raising children, it makes a lot of sense because the problem is pretty much the same.

Thumbs Down turn down

Yes, you can be too helpful

And, parents who always jump in to help their kids out when things get a little rough eventually figure out -- sometimes too late -- that it only seems to make them more dependent and not be the independent and self-reliant people they should be.

Giulioni makes this very point, although she doesn't view it as a parent might:

A leader who is too helpful can actually leave others helpless. Solving an employee’s problem. Detailing a development plan. Giving step-by-step instructions about how to proceed. These are proactive, caring and supportive efforts on the part of the leader. But they compromise the capacity of others to build problem-solving skills, own their development or learn how to navigate the ambiguity of work.

Being a little less helpful lets employees figure things out for themselves, struggle, fail (and even discover that it’s not fatal), and come to depend upon themselves and their capacity.

Sometimes it's good to let your people fail

My take: As I said earlier, I don't think of LinkedIn as a place for cutting edge business and leadership advice, but Julie Giulioni hit this one square on the head.

A leader who is too helpful can actually leave others helpless, just as a parent can with a child, and the very best leaders are the ones who understand this dynamic and make sure they only jump in when they are truly needed.

In fact, this is a classic example of the importance of letting people "fail" on occasion so they can learn from the experience and get better because of it.

I have always believed that people need to "fail" to grow, and that the greatest and most meaningful learning experiences come from those times when things don't go very well. It's something every leader should embrace, and they need to make sure they get their teams to embrace it too.

Want better employees who can grow and will take smart risks? Letting them fail on occasion, and learn from the failure, is the only good way to get there.

Ignore this at your own peril.

Editor’s Note: The Talent Insider blog is fueled by Checkster, and Checkster has great tools — like the Reference Checkup, the Interview Checkup, and the 360 Checkup — that can help you make better talent decisions to help grow a diverse and skilled team.

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About The Author

John Hollon is Checkster's Vice President for Content. He is an award-winning journalist and nationally-recognized expert on leadership, talent management and smart workforce practices who previously was Vice President of Editorial and the founding editor of TLNT.com. Before that, John was Editor of Workforce Management magazine, the longest published HR and talent management publication in the U.S.